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Have Recovery
Time Objectives been defined for EVERY department and division within your
company?
Many companies focus on a few, high profile departments (such as accounting and
HR) and don't consider the impact of other departments like shipping and
receiving or the mail department in determining recovery time objectives. Those
support roles are even more critical in a recovery. How quickly they can be
recovered has a direct impact on how people get paid, what payments are
received, and how business critical shipments in a crisis are processed.
Have Recovery Point Objectives been defined for EVERY department and division
within your company?
As with Recovery Time Objectives, Recovery Point objectives need to take into
account less glamorous departments that are critical to a recovery. A Shipping
and Receiving department must be able to account for items that were received
prior to an incident as well as those items received during or after an event.
Having clearly defined recovery points for smaller departments is critical for
knowing what data will be available and when. Often, major departments have
undocumented dependencies with smaller departments and cannot recover
successfully without them.
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